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Terms and conditions

Introduction

  1. Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our website, mobile application, or other platforms (collectively referred to as "Platform") and apply to all individuals who access or use our Platform.
  2. Acceptance of Terms: By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any of the terms and conditions contained herein, please do not use our Platform.
  3. Age and Legal Restrictions:
    • You must be at least 19 years old to use our Platform.
    • Our Platform is intended for individuals who are capable of forming a legally binding contract.

Account Registration

  1. Eligibility: Only individuals who meet the age requirement can register an account on our Platform.
  2. KYC and Verification Requirements: You will be required to complete Know Your Customer (KYC) verification and identification checks before making your first withdrawal. We reserve the right to request additional documentation at any time.
  3. Responsibility for Account Security:
    • You are responsible for maintaining the confidentiality of your account login credentials.
    • You must notify us immediately if you suspect unauthorized access to your account.

Deposits and Withdrawals

  1. Accepted Payment Methods: We accept various payment methods, including but not limited to Interac e-Transfer, Visa/Mastercard, Bitcoin, Ethereum, USDT, and others (please see our website for the most up-to-date list).
  2. Minimum and Maximum Limits:
    • Minimum deposit: C$20
    • Maximum deposit: C$5,000
    • Minimum withdrawal: C$50
    • Maximum withdrawal: C$10,000
  3. Processing Times and Fees: Processing times for deposits and withdrawals may vary depending on the payment method used. We do not charge fees for most transactions.
  4. Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations and reserve the right to request additional documentation or information.

Bonuses and Promotions

  1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting specific conditions, as detailed in our promotional campaigns.
  2. Wagering Requirements: Wagering requirements for bonuses vary but typically range between 30x to 40x the bonus amount.
  3. Expiry and Abuse Clauses:
    • All bonuses expire within 7 days of being credited unless otherwise specified.
    • We reserve the right to cancel or modify promotions at any time.

Gameplay and Fairness

  1. RNG Usage: Our games use a Random Number Generator (RNG) to ensure fairness and randomness.
  2. Game Malfunctions: In the event of a game malfunction, we will take all necessary steps to rectify the issue as quickly as possible.
  3. Limits on Play and Responsible Gaming Tools:
    • We offer responsible gaming tools, including deposit limits, session time-outs, and self-exclusion options.
    • You can find more information about these tools in our Help section.

Responsible Gambling

  1. Self-Exclusion Options: You can opt-out of using our Platform for a specified period or indefinitely by contacting our support team.
  2. Deposit, Wager, and Session Limits: We offer deposit limits to help you manage your spending. Contact us if you need assistance setting these limits.
  3. Help and Support Links:
    • If you feel you have a problem with gaming, please contact one of the following organizations: [insert links or organizations here].

Prohibited Activities

  1. Bonus Abuse: We will not tolerate bonus abuse in any form. This includes but is not limited to, exploiting bonuses for cash without wagering requirements.
  2. Fraud, Collusion, or Manipulation: Any form of cheating or manipulation will result in account suspension and possible termination.
  3. Use of Bots or Automated Systems: The use of bots or automated systems is strictly prohibited.

Account Suspension and Closure

  1. Voluntary Account Closure: You can close your account at any time by contacting our support team.
  2. Breach of Terms: If we suspect a breach of these Terms, we reserve the right to suspend or terminate your account.
  3. Inactivity and Dormant Accounts: Inactive accounts may be subject to dormancy fees.

Privacy and Data Protection

  1. Information Collected: We collect personal data in accordance with our Privacy Policy, which can be found on our website.
  2. Use and Storage of Personal Data: We use your personal data solely for the purposes outlined in our Privacy Policy.
  3. GDPR Compliance (if applicable): If applicable to you, we comply with all aspects of the General Data Protection Regulation.

Limitation of Liability

  1. Losses: We do not accept liability for any losses incurred by users, including but not limited to, losses resulting from game malfunctions or errors.
  2. System Errors: In the event of a system error, we will take all necessary steps to rectify the issue as quickly as possible.
  3. Third-Party Links: We are not responsible for third-party links or websites.

Amendments and Updates

  1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
  2. Notification of Changes: Any changes will be published on our website, so it is your responsibility to check for updates regularly.